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10 min read
BROCARD Case Study: How Ukraine’s Largest Luxury Retail Chain Automated Business Processes and Elevated Customer Experience with LS Central
Dmytro Yushyn
Chief Information Officer
Technological Glow-Up: How BROCARD Optimized Its Business Processes with LS Central
BROCARD is the undisputed leader of Ukraine’s premium cosmetics and perfume market, delighting customers with beauty and luxury since 1997. Today, it is the country’s largest luxury retail chain, with 67 stores across 22 cities. BROCARD offers products from over 530 global premium brands, 72 Ukrainian brands, and 123 niche manufacturers. A wide product range, personalized attention, and continuous service improvements have earned BROCARD the loyalty of more than 2.1 million customers. The brand’s strategy — combining a convenient online service, the unique atmosphere of its physical stores, high-quality products sourced directly from manufacturers, and an individualized approach to every customer — has secured BROCARD’s undeniable success in the market. However, rapid expansion also brough...
10 min read
Technology as an Asset: Outcomes of Modernizing AccessBank’s Internal Business Processes with Microsoft Dynamics 365 Business Central
Technology as an Asset: Outcomes of Modernizing AccessBank’s Internal Business Processes with Microsoft Dynamics 365 Business Central
AccessBank’s focus is sustainable growth — not just as a bank, but as a trusted partner in the financial development of its clients. The company’s operations are guided by four core principles: transparency, customer orientation, innovation, and responsibility. The effectiveness of this strategy is well recognized — in 2010, Standard and Poor’s named AccessBank the “most transparent” bank in Azerbaijan. The company is committed to building an ecosystem of modern, effective digital solutions that support business growth and contribute to the development of Azerbaijan’s economy. In particular, AccessBank focuses on financial inclusion (providing necessary equipment to entrepreneurs in vulnerable groups), promoting financial literacy across the country, and supporting women’s entrepreneurship...
11 min read
First ERP in the Infrastructure Construction Market: Automagistral-Pivden Implements Microsoft Dynamics 365 Business Central
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Mykola Tymofeiev
CEO of Automagistral-Pivden
First ERP in the Infrastructure Construction Market: Automagistral-Pivden Implements Microsoft Dynamics 365 Business Central
In Ukraine and Moldova, Automagistral-Pivden is synonymous with quality, technological advancement, and reliability in road and infrastructure construction. Automagistral-Pivden has always been a leader not only in terms of project volume and scale of work. The company was the first on the market to adopt innovative technologies, such as automated and robotic machinery management systems and the latest quality control systems. One of the key areas of innovation is operational management. The company turned to SMART business for support in automating its operational processes. Automagistral-Pivden aimed to create its own IT ecosystem that would allow it to eliminate paper-based workflows, accelerate and simplify data exchange, processing, and analysis, and synchronize data across all softwa...
8 min read
How the SMART Payroll for Poland Solution Strengthened HellCold’s Market Position and Became the Foundation for Business Growth
przemysław Hellcold
Przemysław Heller
Founder and Chairman of the Board, HellCold
How the SMART Payroll for Poland Solution Strengthened HellCold’s Market Position and Became the Foundation for Business Growth
Digital Transformation as a Strategic Priority HellCold’s mission is to deliver reliable and energy-efficient systems that enhance comfort, ensure safety, and help users save resources. To maintain the highest quality of service, the company focuses not only on engineering excellence but also on optimizing internal processes through the adoption of intelligent digital solutions. At the core of this approach is the Microsoft platform, which forms the backbone of the company’s IT ecosystem. From Outsourcing to Full Control: Automating HR and Payroll Processes In 2021, HellCold implemented Dynamics 365 Business Central for financial management. The team appreciated the platform’s intuitive interface and the consistent logic of its business processes, which encouraged the next step in the comp...
10 min read
How Konica Minolta Automated Operations and Ensured Full Compliance with SMART Localization
Zbynek Tomasovic
Team manager IT NAV ERP Europe, Konica Minolta
How Konica Minolta Automated Operations and Ensured Full Compliance with SMART Localization
Since 2019, the Georgian office has not only been supplying local businesses with equipment but also offering integrated outsourcing solutions aimed at optimizing clients' workflows, enhancing productivity, and reducing costs. Konica Minolta positions itself as a solutions-oriented company rather than just a hardware vendor. Its services are centered around collaborative partnerships, technological innovation, high-quality customer support, and service management. Digital progress isn’t just about speed or automation—it’s about clarity. It’s about having more time and energy to focus on what really matters. At Konica Minolta, innovation is not a goal in itself but a means to protect the meaningful: the memory behind a photo, the story in a document, the purpose behind a business. In today’...
7 min read
Sonniva Georgia Optimized Key Business Operations by Implementing SMART Accounting and LS Central
1516879012020
Amiran Gogitidze
System Administrator, Sonniva Georgia
Sonniva Georgia Optimized Key Business Operations by Implementing SMART Accounting and LS Central
Optimizing Operations and Implementing Modern ERP Solutions for Scalable Growth Sonniva Georgia has been experiencing significant growth, both in physical locations and product range, which created the need for a more efficient and scalable system. Simplifying processes for product procurement, sales, inventory management, and financial analysis became critical to optimize operations. The existing system, 1C, along with manual processes, presented obstacles due to its inability to handle the increased transaction volumes and operational complexities at multiple locations. Key business functions such as inventory management, sales, and accounting required robust solutions to meet business requirements. Existing processes were often slow, error-prone, and required significant manual effort....
4 min read
How PSP, one of the largest distributors of medicines in Georgia, implemented the complete digitization of the distribution warehouse
Mamuka Bregvadze
Administrative Director
How PSP, one of the largest distributors of medicines in Georgia, implemented the complete digitization of the distribution warehouse
The continuous growth of PSP’s distribution warehouse, which involves receiving a large number of SKUs from different manufacturers and delivering goods to over 300 pharmacies and partner companies, has significantly increased the warehouse workload. As a result, there is a need for complete automation of existing warehouse processes to ensure fast and efficient reception, scanning, inspection, stacking, picking, control, and dispatch of products without interruption, at a fast pace, and without human errors. Over time, with the growth of the company, the volume of work and complexity of managing the warehouse increased. In order to ensure efficient functioning of the company, it became necessary to automate the existing software and mechanical processes. This led to the idea of introducin...
10 min read
From manual transmission to automatic one: how SMART Payroll automated HR and Payroll processes for 35 branches of Inter Cars Ukraine
From manual transmission to automatic one: how SMART Payroll automated HR and Payroll processes for 35 branches of Inter Cars Ukraine
Inter Cars Ukraine is part of the Inter Cars Group network, founded by the Polish company Inter Cars S.A. – the largest distributor of auto parts and auto products in Central and Eastern Europe. Suppliers of spare parts are well-known and reliable manufacturers, including Bosch, ZF, Valeo, Schaeffler, Continental, SKF, KYB, febi, Meylе, DRiV, NGK. Key clients of Inter Cars Ukraine are auto repair shops, transport companies and auto shops, for which a full cycle of services is implemented – from sales to logistics and technical support. In the modern distribution industry, HR and Payroll processes are not easy, especially if they are carried out manually by a small staff of specialists. The presence of numerous branches, warehouses and points of sale in the company adds specific challenges....
8 min read
How the Business Central ERP system helped the international Zolva group of companies unify business processes
Oddgeir Hansen
Oddgeir Hansen
COO, Zolva
How the Business Central ERP system helped the international Zolva group of companies unify business processes
However, significant geographic distribution created certain challenges for business management, in particular in the field of financial accounting and reporting, since the company used different IT solutions for each of the countries of presence. This complicated the accounting processes, the generation of management reports, procurement and other operational processes. In addition, each system had its own characteristics and requirements that did not meet corporate standards. Combining all management processes into a single, easy-to-analyze system created an additional burden on financial and related departments. Therefore, the company began looking for a solution that would unify and optimize all business processes, bringing them together into a single IT ecosystem. On the one hand, it...
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