Imagine the world as a vast network of islands, each speaking its own language. Some islands speak English, others speak Spanish, Chinese, or Arabic. These diverse languages are the tools through which people communicate, but no matter the language, the goal is the same: clear, efficient exchange of ideas and understanding.
In the business world, these languages represent different country localizations and systems—each tailored to the specific needs of its island, or market. But while these languages (or systems) may differ, they all serve the same purpose: to connect people, processes, and businesses to a larger, unified world. And just as language can sometimes cause confusion when not properly understood, local systems can create challenges when they don’t align.
Today’s businesses are no longer confined to single islands. They operate across multiple jurisdictions, managing branches in different countries. But trying to implement a separate system in each country is like forcing every branch to speak a completely different language—it creates inefficiency, confusion, and a lack of cohesion. Each country has its own set of rules, its own infrastructure, its own “language” of business management.
A Unified Global Approach
At SMART business, we recognized this challenge early on. Even before the full-scale war in Ukraine, we had already set our course towards globalization, believing that the future of business is interconnected. Our strategy has since proven successful, as more and more companies realize the need for seamless, cross-border operations.
A fragmented approach—where businesses implement different systems for each country—leads to inefficiencies. Companies must configure multiple platforms, rewrite the same functionality across various systems, and struggle to align operations. A central competence center within a company often lacks the capacity to manage multiple incompatible systems, making it even harder to ensure smooth operations.
Similarly, if a company relies on different vendors in different countries, it faces another set of challenges. Each vendor has its own vision, its own products, and its own communication style. Coordinating between multiple vendors, ensuring compatibility, and maintaining smooth collaboration becomes a tiring task.
That’s why businesses are increasingly turning to a single global vendor—one that can unify their financial and operational processes. Here’s where SMART business comes in.
Why SMART business ?
SMART business is more than just a service provider; we are a Microsoft`s trusted global partner, capable of serving companies across radically different industries and markets. Our advantages lie in three key areas:
- Industry Expertise – With years of experience, we’ve successfully worked with businesses across a wide range of industries, which gives us a deep understanding of sector-specific challenges and needs.
- Comprehensive Solutions – Our portfolio includes more than 40 tailor-made solutions, all built on the solid foundation of Microsoft Dynamics 365 Business Central. These solutions are modular and adaptable, ensuring they can meet the unique requirements of any business.
- Global Reach – We don’t just claim to be international—we have real, hands-on experience implementing projects in 70 countries. This experience allows us to anticipate and address challenges before they arise, ensuring smooth implementations worldwide.
The SMART Localization Hub: One Language for Global Business
At the heart of our approach is the SMART Localization Hub, a family of localized solutions designed to unify business processes across multiple jurisdictions.
Each localized solution is based on Microsoft Business Central but is adapted to comply with the local legislation and regulations. However, these adaptations are not completely separate systems. Instead, they maintain a 95% similarity across all countries, with only a 5% difference to account for local legal and tax requirements. This means that businesses operating in multiple countries still use a consistent system, eliminating the need to adapt to entirely new environments each time they expand.
Currently, our localization solutions cover Ukraine, Georgia, Azerbaijan, Poland, Cyprus, Moldova, Malta, and the United Arab Emirates, with this list continuously expanding. This extensive experience in developing Microsoft and partner localizations allows us to provide businesses with a unified yet locally compliant ERP solution.
By centralizing and standardizing core functions — such as purchase approvals, financial reporting, and integration with specialized systems — SMART business ensures that companies can operate efficiently, regardless of location. At the same time, for country-specific regulations, we engage trusted local partners to provide the necessary adjustments.
The Case of Zolva: A Real-World Example
A great example of this approach is Zolva, a company operating in multiple countries that needed a unified system while navigating different financial and regulatory environments. Instead of relying on separate systems for each country, Zolva aimed to create a standardized framework that ensured consistency while accommodating local requirements.
To achieve this, SMART business implemented a global process unification strategy, ensuring Zolva’s core operations remained consistent across all locations while allowing for necessary local adaptations.вы
Key aspects of this unified approach included:
- Establishing a standardized financial policy for the entire company group
- Implementing uniform accounting and financial reporting tools
- Creating a harmonized procurement and cash management process
- Structuring standardized workflows across all company entities
At the same time, we leveraged Microsoft Dynamics 365 Business Central as the foundation for Zolva’s operations. In countries where our own localization solutions didn’t fully cover regulatory needs, we integrated both Microsoft’s standard localizations and partner-developed solutions, ensuring compliance while maintaining operational efficiency.
For example:
- Norway – Implemented Microsoft’s standard localization
- Spain – Supplemented with a partner add-on for electronic invoicing and VAT reporting
- Italy – Integrated a specialized partner solution to meet local financial regulations
- Luxembourg – No additional localization was needed, as Business Central’s core functionality covered all requirements
This approach — a unified global process framework enriched with localized adaptations — ensured that Zolva could maintain efficiency, compliance, and seamless operations across multiple countries while benefiting from the power of Microsoft Dynamics 365 Business Central.
Connecting the World, One System at a Time
At SMART business, we don’t just provide software — we provide a global bridge for companies navigating the complexities of international operations.
Thanks to our global vision, we bring the experience of dozens of countries to every project, ensuring that companies can benefit from our proven solutions, regardless of where they are located. We combine local insights with a global perspective, offering the best of both worlds.
In the end, all our products are the result of years of experience implementing solutions around the globe. We’ve refined these tools to ensure they work efficiently and effectively in any environment, giving businesses the power to communicate and operate harmoniously across borders.
By partnering with SMART business, companies are not just building bridges — they’re connecting the world, one system at a time.
